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Quality Management Systems for Medical Laboratory Leadership in Vietnam

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The GHP program’s graduates work in leadership positions at Vietnam’s Bureau of Quality Management, the three national Quality Control centers, and key national laboratory institutes. At the end of October, the students created posters and presentations for their final projects, which were followed by a graduation ceremony attended by the Vietnam Ministry of Health (MOH) Vice Minister, Nguyen Thi Xuyen; the US Deputy Vice Ambassador to Vietnam, Claire Pierangelo; and GHP Vice President Karen McClure.

“CLSI is extremely happy to have had the opportunity to work with Vietnam MOH officials and CDC Vietnam to develop this graduate level certificate program and work with these outstanding individuals,” Dr. McClure said. “We look forward to repeating this course in Vietnam in the summer of 2013 and will be promoting several of the students from this class as facilitators for the next class.”

GHP Director Connie Adams developed the certificate program and was a lead presenter in the year-long course. The program was funded by the President’s Emergency Plan for AIDS Relief (PEPFAR) with technical support from the Centers for Disease Control and Prevention (CDC). Based on the CLSI QSEs, the certificate program zeros in on areas such as facility organization, process improvement, information management, facility safety, internal and external assessments, and customer service—all critical in ensuring accurate test results and quick turnaround times.

“We gained so much through this program,” said Nguyen Xuan Thuy, Senior Technical Officer at Family Health International 360 and course participant. “It focused on developing our skills in areas that are essential to strengthening Vietnam’s lab systems, like leadership, decision-making, and quality improvement.”

Thuy further added, “It was a great opportunity for a new generation of health workers to learn cutting-edge approaches in a dynamic and creative environment. This will help build a more robust and sustainable health care system across the country—and that helps keep the Vietnamese people healthy and safe from disease.”

Through PEPFAR and CDC, the United States has been the leading bilateral donor for laboratory quality improvement activities in Vietnam, committing more than $7.5 million over the past three years. Since 1995, roughly 75% of all US development assistance to Vietnam has aimed at promoting human welfare through stronger health systems.


Did You Know?

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33 MILLION PEOPLE WORLDWIDE, including an estimated 22.5 MILLION in sub-Saharan Africa, are living with HIV—and most do not know they are infected.

Patrick Mateta Video

Patrick Mateta, Senior International Program Manager, CLSI, describes the life-changing experience of volunteering for the Global Health Partnerships program.


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