CLSI QMS20
The Cost of Quality in Medical Laboratories
Examine different types of quality costs when you purchase CLSI QMS20-Ed2. This guideline helps laboratories grasp, execute, monitor, and manage the different types of quality costs that affect their processes, services, and financial health.
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{{FormatPrice(nonMemberPrice)}} List PriceClinical and Laboratory Standards Institute guideline QMS20—The Cost of Quality in Medical Laboratories describes quality costs in laboratory expenditures (including prevention, appraisal, internal failure, and external failure costs) and suggests ways that laboratories can apply this information to continually improve their processes, services, and financial performance.
This guideline replaces the previous edition of the approved report, QMS20-R, published in 2014. Several changes were made in this edition, including:
• Making a clearer distinction between COQ and the different quality cost types
• Separating text into theory (Chapters 1 to 4) and application (Chapters 5 and 6)
• Including additional examples for calculating laboratory quality costs
• Providing a tool for calculating the COPQ
The concept of "cost of quality" (COQ) is generic to all businesses. Therefore, this guideline is applicable to medical laboratories of any size, complexity, or specialty, including point-of-care testing (POCT). Other types of laboratories, such as public health, research, food, environmental, and veterinary laboratories, as well as other health care services, can also use the information in this guideline. QMS20 presents an initial approach that laboratories can take to identify quality costs and remove unnecessary expense from laboratory processes. Several laboratory examples provide tools and guidance for quantifying costs that support good quality and costs that result from poor quality. This guideline does not provide the means for laboratories to develop and implement the type of comprehensive quality cost accounting system recommended in the literature for manufacturing and other for-profit industries.
Clinical and Laboratory Standards Institute guideline QMS20—The Cost of Quality in Medical Laboratories describes quality costs in laboratory expenditures (including prevention, appraisal, internal failure, and external failure costs) and suggests ways that laboratories can apply this information to continually improve their processes, services, and financial performance.
This guideline replaces the previous edition of the approved report, QMS20-R, published in 2014. Several changes were made in this edition, including:
• Making a clearer distinction between COQ and the different quality cost types
• Separating text into theory (Chapters 1 to 4) and application (Chapters 5 and 6)
• Including additional examples for calculating laboratory quality costs
• Providing a tool for calculating the COPQ
The concept of "cost of quality" (COQ) is generic to all businesses. Therefore, this guideline is applicable to medical laboratories of any size, complexity, or specialty, including point-of-care testing (POCT). Other types of laboratories, such as public health, research, food, environmental, and veterinary laboratories, as well as other health care services, can also use the information in this guideline. QMS20 presents an initial approach that laboratories can take to identify quality costs and remove unnecessary expense from laboratory processes. Several laboratory examples provide tools and guidance for quantifying costs that support good quality and costs that result from poor quality. This guideline does not provide the means for laboratories to develop and implement the type of comprehensive quality cost accounting system recommended in the literature for manufacturing and other for-profit industries.