Customer Focus in a Quality Management System, 1st Edition
This guideline provides useful information for how laboratories can develop and maintain a customer focus and meet the regulatory and accreditation requirements for managing external and internal customers.
The document is available for preorder only.
Member Price: as low as $54.00Nonmember Price: $180.00
Chairholder: Jennifer F. Rhamy, MBA, MA, MT(ASCP)SBB, HP
ISBN Number: 1-56238-824-X
Order Code Print: QMS19Ed1