QMS19
Customer Focus in a Quality Management System, 1st Edition
This guideline provides useful information for how laboratories can develop and maintain a customer focus and meet the regulatory and accreditation requirements for managing external and internal customers.
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Publication Details
Chairholder: Jennifer F. Rhamy, MBA, MA, MT(ASCP)SBB, HP
Date of Publication: September 28, 2017
ISBN Number: 1-56238-824-X
Order Code PDF: QMS19Ed1E
Order Code Print: QMS19Ed1
Edition: First
Pages: 92