Terms and Conditions
This website and its contents are the property of Clinical and Laboratory Standards Institute (“CLSI,” “us,” “we,” or “our”). Please read these Terms and Conditions ("Terms" or "Terms and Conditions") carefully before using the clsi.org website (the “Website”).
Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website. If you are using the Website on behalf of a company or other legal entity, such entity may have a separate agreement with CLSI, but you are nevertheless individually bound by these Terms and Conditions.
If you do not wish to be bound by these Terms and Conditions, do not use this Website.
No Warranties
THE INFORMATION FOUND ON THE WEBSITE MAY CONTAIN ERRORS OR INACCURACIES AND MAY NOT BE COMPLETE OR CURRENT. PRODUCTS OR SERVICES MAY BE MISPRICED, DESCRIBED INACCURATELY, OR UNAVAILABLE ON THE WEBSITE AND WE CANNOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION FOUND ON THE WEBSITE. WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE WEBSITE, THE MATERIAL OR OTHER POSTED CONTENT, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS. WE, THEREFORE, RESERVE THE RIGHT TO CHANGE OR UPDATE INFORMATION AND TO CORRECT ERRORS, INACCURACIES, OR OMISSIONS AT ANY TIME WITHOUT PRIOR NOTICE.
THE WEBSITE AND MATERIAL ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF COPYRIGHT TO THE FULLEST EXTENT PERMITTED BY LAW.
WE DO NOT WARRANT THAT THE SERVICE WILL OPERATE ERROR-FREE OR THAT THE SERVICE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF THE WEBSITE OR THE MATERIAL RESULTED IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, WE ARE NOT RESPONSIBLE FOR THOSE COSTS.
Waiver of Liability
CLSI is NOT LIABLE for any content posted on the Website. User assumes all risks associated with dealing with other users with whom User comes in contact through the Website. Should a dispute arise between User and another user, User hereby agrees to release CLSI from all claims, demand, and damages associated with such a dispute.
IN NO EVENT SHALL CLSI OR ANY THIRD PARTIES MENTIONED ON THE WEBSITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS OR DAMAGES RESULTING FROM LOST ASSOCIATION OR BUSINESS INTERUPTION RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE AND THE MATERIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CLSI IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Accounts
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current, at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Website Security
- Interference with operation: You agree not to access or use the Website in any manner that could damage, disable, impair or cause undue burden on the Service and/or its host, servers, network, systems, or other users. You agree to not attempt to interfere in any way with the operation of the Website, that you will not transmit any virus or worm to the Website, that you will not use any spider, robot or any other automated mechanism to access the Website and/or its servers or systems, and that you will not engage in flooding, spamming, mail-bombing, crashing, or otherwise sending unsolicited email to other users of the Website. You further agree that you will not attempt to access content on the Website that is not intended for your use; that you will not attempt to log on to a server or account that you are not authorized to access; and that you will not probe, scan, or test the vulnerability of any system or network related in any way to the Website without authorization.
- Alteration of content: None of the material contained on the Website (including all software, HTML code, and other code) may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo-reproduction, recordation, or otherwise), resold or redistributed without our prior written permission.
- Violation of security: You are prohibited from violating or attempting to violate the security of the Website. This site has security measures in place to protect against the loss, misuses, and alteration of the information under our control. Please see our Privacy Policy for further details concerning the Service’s privacy practices.
- Compliance: You agree to comply with all applicable laws, as well as with these Terms and Conditions. You agree not to engage in any unlawful or commercial activity using the Website.
Links To Other Web Sites
Our Website may contain links to third party web sites or services that are not owned or controlled by Clinical and Laboratory Standards Institute, Inc.
Clinical and Laboratory Standards Institute, Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Clinical and Laboratory Standards Institute, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.
Termination
We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms or if we are unable to verify of authenticate any information you submit to the Website for account access. CLSI shall not be liable to you nor any third party for termination of your account or access to the Website.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Indemnity
You agree to defend, indemnify, and hold us, as well as our officers, directors, employees, members, and agents, harmless from and against any claims, actions or demands, including without limitation reasonable attorneys’ fees, resulting from your use of the Website or your breach of these Terms and Conditions.
Foreign Access
If you access this Website from outside the United States, you do so at your own risk. You agree to comply with all applicable local rules and laws regarding the transmission of technical data exported from the United States or the country in which you reside.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Pennsylvania, United States, without regard to its conflict of law provisions. Jurisdiction for any claims arising under these Terms of Use shall lie exclusively with the state or federal courts within Pennsylvania.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
Name and Logo
User agrees not to use the name Clinical and Laboratory Standards Institute, CLSI, or their logos for any promotional or commercial purpose or any other purpose without the prior written consent of CLSI.
CLSI Education Courses and Webinars Policies
- Courses are guaranteed to be available for 3 years from the date of initial launch, or until the specific end date listed in the course description.
- Webinars are guaranteed to be available for at least 1 year from the date of the live webinar, or for as long as the related CLSI document is current and active.
- Courses may be updated when necessary to prevent dissemination of outdated information.
- Courses or webinars may be cancelled at any time if the content is deemed out-of-date, incorrect, or irrelevant.
- Cancellations and refunds are not available for courses or webinars, with the exception of courses or webinars cancelled by CLSI.
- PACE credits will be awarded for applicable courses and webinars upon completion of program and evaluation. Recorded events are only eligible for PACE credits for 12 months following the original date of recording. Older events may remain accessible free of charge.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. All changes are effective immediately when we post them.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact Us
If you have any questions about these Terms, please contact us at CustomerService@clsi.org.
Updated March 2025.