The Clinical and Laboratory Standards Institute (CLSI) is a not-for-profit membership organization. CLSI has created this privacy policy (“Privacy Policy”) to inform you of how the information you provide to us is used and shared. CLSI respects the privacy of all of our members and visitors to our website. To ensure your privacy is protected, we have implemented the following policy. This Privacy Policy relates to the information collection and use practices of CLSI in connection with this website. By visiting CLSI, users agree to the terms of this Privacy Policy and CLSI’s Terms of Service. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.
Collection of Information
CLSI does not collect any personal information from users browsing its website. Nonidentifying data are collected for website use and design purposes. This information does not provide any personally identifying information.
As a general policy, CLSI collects and stores only personal information that is knowingly provided by our members and visitors. The voluntary personal identifying information that CLSI collects is limited to the following: use of the CLSI online store; responding to customer inquiries; contacting members and other users for online surveys; and distribution of communications, including eNews and promotional communications.
In the course of operating CLSI, we will collect and receive the following types of information. You authorize us to collect and receive such information.
Personal Information
To comment or become a Registered User, you will be required to provide us with personal information about yourself, such as your name, e-mail address, zip code, and Unique Identifiers. If you contact us, you will need to provide your name and e-mail address. Registered Users may also provide identifiable information in the course of using the Website. All information we collect and/or receive under this section is collectively called “Personal Information.” We do not collect any personal information from Visitors or Registered Users when they use the Website, unless they provide such information voluntarily.
Billing Information
When you wish to purchase a Product, you will be required to provide certain information. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” You authorize CLSI to collect, process, and store your Billing Information.
Transaction Information
When Registered Users wish to make a purchase through the Website, they must provide us with certain information about the transaction they are seeking to execute. Such information is collectively called the “Transaction Information.” You also authorize us to share your Transaction Information with any suppliers of such Products so that they can process and ship your order.
Other Information
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
Information Collected by or Through Third-Party Advertising Companies
We may share Other Information about your activity on the Website with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Website and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.We may retain data, including Personal Data, for as long as necessary to deliver the Products and Services or as needed for other lawful purposes. We may retain anonymized or pseudonymized, aggregated data indefinitely or to the extent permitted under applicable law.
My CLSI
Access to My CLSI on the CLSI website uses limited information that is voluntarily submitted by our members. Similar information is submitted through membership applications, purchase orders, and event and meeting registrations. This information is not shared.
All members of CLSI are listed in the Membership Directory under My CLSI on our website. This networking tool is available only to current members of CLSI. Members can search for colleagues by last name, organization, or country. Search results include first and last name, organization, address, phone, fax, and e-mail.
Accessing and Modifying Personal Information and Communication Preferences
If you have registered for the Website, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the Website. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any CLSI marketing email. Registered Users cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
Your Rights
Subject to applicable data protection laws, customers and users have the following rights with respect to CLSI’s handling of Personal Data:
To exercise any of the above listed rights, e-mail CLSI at permissions@clsi.org or +1.610.688.0100. CLSI will process requests in accordance with applicable law and within a reasonable period of time.
How We Use and Share the Information
We use the Personal Information, the Transaction Information, and the Other Information (collectively, the “Information”) to provide our services; to process orders for products and services; to administer our promotional programs; to maintain and improve our Website and services to you; to solicit your feedback; and to inform you about our products and services.
We may also use and/or share Information as described below.
Information You Share
Please keep in mind that whenever you voluntarily make your Personal Information available to third parties—for example on message boards or web logs; through email; or in comment or chat areas—that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information, and this Privacy Policy does not apply to any Information that you share in any of the foregoing ways.
How We Protect the Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Important Notice to Non-U.S. Residents
It is important to note that the Website and its servers are operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to the United States. By using the Website and by providing us Information when using our services, you hereby irrevocably consent to this transfer and our use of the Information and data provided by you in accordance with this Privacy Policy.
Children
We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.
California Residents
Under California Civil Code Section 1798.83, California residents who have an established business relationship with CLSI may choose to opt out of our sharing your Personal Information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please send an e-mail to marketing@clsi.org with “PRIVACY POLICY” in the subject line or write to us at:
CLSI
950 West Valley Road
Suite 2500
Wayne, PA 19087
CLSI does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
Credit Card Account Information
Credit card information obtained from CLSI’s online store is protected by SSL (Secure Sockets Layer) security, which encrypts personal information. Only pertinent information is shared with the appropriate clearinghouse for the express purpose of completing the transaction. CLSI does not share or sell any information pertaining to online transactions.
External Websites
The Website may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites. CLSI is not responsible for the privacy policies or content of such sites.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the Website and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
How to Contact Us
If you have questions about this Privacy Policy, please contact us via e-mail at marketing@clsi.org with “Privacy Policy” in the subject line.